|I started in Computer Telephony as a tech supporting automated
attendant installations with PBX systems (Telephone systems) in the
90's for a company called Amanda. Windows 95 was out, and the whole world was starting to
change due to computers.
While working for that company I studied for Microsoft's
MCSE on Windows NT 4 platform and soon became certified in a number
of Microsoft specialties. I would buy individual computer
components and assemble my own computers. It was a lot
different back then. The Internet was accessed by a dial up modem
over a phone line at 28.8 baud back then. I spent all of my
free time building computers, studying, and taking tests.
I went on to work as a 3rd party consultant for Bristol-Myers
Squibb and GE Card Services Corporate Headquarters. I helped
manage and maintain networks with over 2,500 users in Stamford, CT.
I implemented disaster recovery techniques at GE that reduced down
time for systems - this was at the time the Melissa virus came out
Things were changing in the corporate world, as far as contractors
like myself were concerned. A prominent company lost a lawsuit
to contractors who were really employees for 15 years with no
benefits. As a contractor I was paid last and the people who I
was hired through made all of the money.
In 2001 I had enough and was going to take a year off and
figure out what I wanted to do. People who knew me started
suggesting I help their friends and my idea of starting a business
on my own was born.
The experience I had running networks with over 2,500 people
coupled with my telecom experience gave me a huge advantage over
other IT companies. I focus on companies with 15 employees or
less. Most IT companies do not want to be bothered with these
businesses. That is the market I focus on. They are too
small for a dedicated IT person, but have too much for someone who
is not an IT person and just happens to be fairly good with
computers. I look for businesses who want help on a routine
basis and realize the advantage to having a company like mine at
their disposal for a small monthly fee.
I have been in business for my self ever since.